Leading with Compassion.
Building Connections.
Supporting Community.
Improving Complex Care.
Vulnerable communities like Newcomers to Canada need to connect to the right resources at the right time, and we’re collaborating with researchers and other organizations and working with those communities to improve (health) care for those with complex needs in Canada.
Who We Are
Our Work
Engaging Diverse Communities
We take the time to build trusting relationships with groups, individuals, and communities. We aim to support and magnify the experiences of those communities that are often unheard to support better health and healthcare.
Co-Designing Healthcare Solutions
We use Human-Centred Design (HCD) approaches, we address inequities in healthcare and help those who may not get to the care they need. We gather people’s stories, learn about their experiences, and study the healthcare system to identify challenges and co-create better solutions together.
Amplifying Individual Stories
We collaborate with individuals, groups, and organizations who gather and share patient stories. Amplifying those stories, we bring them to the attention of those in power to enact change.
Connecting with Organizations
We bring our connections to build partnerships with organizations so that equity-deserving individuals can contribute to decisions about the delivery of their healthcare. We build on those connections in all the work we do.
Exploring Inequities in Healthcare
We seek to understand how to make care spaces safer for equity-deserving patients including those who are racialized, gender diverse, or come from a place of socio-economic disadvantage.
Conducting Health Systems Research
We conduct healthcare research that promotes patient-centred approaches to healthcare. We seek to advocate and champion better healthcare and help ensure that different perspectives are considered and acted upon.
Our news…
- Treating Hypothyroidism in Adults: A Systematic Review and Quality Appraisal of Clinical Practice Guidelines Using AGREE II and AGREE-REX
Stacy Kozak, Julie Babione, Diane Lorenzetti, Sana Ghaznavi, Doreen Rabi PROSPERO 2026 CRD420251131419. Available from https://www.crd.york.ac.uk/PROSPERO/view/CRD420251131419. Review title Treating Hypothyroidism in Adults: A Systematic Review and Quality Appraisal of Clinical Practice Guidelines Using AGREE II Condition or domain being studied Hypothyroidism; Guidelines This review will focus on clinical guidelines and consensus… Read more: Treating Hypothyroidism in Adults: A Systematic Review and Quality Appraisal of Clinical Practice Guidelines Using AGREE II and AGREE-REX - Community-Informed Persona of Community-Based Health Navigator
By Tasmira Mohib How do newcomers learn about the healthcare system and navigate through it in their newly adopted country? A new healthcare system navigation may involve understanding the process of applying for healthcare cards, finding information on healthcare structure, understanding the access of family physician… Read more: Community-Informed Persona of Community-Based Health Navigator - Who is Black?
Defining the Black Population in Canadian Health Research: A Critical Need Marie Claire Uwamahoro The presence of Black people (“Blacks”) in Canada can be attributed to historical factors such as slavery, colonization, and migration. Some have been here for centuries, while others have been here for… Read more: Who is Black?
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